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    Contents
    • Getting Started
      • Add files to Documents
      • Create a folder or a subfolder in Documents
      • How to rename, move, and delete your files
      • Sync and back-up your files using cloud storages
    • Using Documents
      • Supported file formats
      • Create a new file in Documents
      • Create a folder or a subfolder in Documents
      • Copy, move, rename, delete, restore, or compress files and folders
      • Customize the view of your files
      • Use search in Documents
      • Access recently opened and favorite files
      • Organize your files with Inbox
      • Enhance your files with Tools
      • Set up reminders for your files
      • Access your device files via the Files app folder
      • Documents internal web browser
      • Download files from the Internet
      • Save links in Documents
      • Why VPN?
      • Use VPN in Documents
      • Documents VPN provider & Privacy
      • Share files via the Share button
      • Save files from other apps to Documents via Extension
      • Transfer files from Safari to Documents
      • Transfer files between iOS device and desktop using Wi-Fi
      • Transfer files to another iOS device with Nearby
      • Transfer files to desktop or another iPhone/iPad with WebDAV
      • Share files with Android devices
      • iTunes file sharing
      • Share files from cloud via a link
      • Transfer files between Documents and your Mac using a USB cable
      • Sync and back-up your files using cloud storages
      • Sync a folder with the 2-way sync
      • Set up sync with Mac via SFTP
      • Connect to your Mac or PC via SMB
      • Time Capsule set up
      • Siri shortcuts in Documents
      • Documents widgets
      • Quick Actions
      • Quickly scroll to the top
      • Smart Actions in Documents
      • Use iOS Live Text in Documents
      • How to set password to the app
      • Documents Widgets in Control Center
      • iPhone Mirroring in Documents
    • Troubleshooting
      • Files look broken
      • Music stops when the screen is locked
      • Documents app quits unexpectedly
      • Documents app freezes
      • Sync issues
      • There is no Documents app in the 'Open In' menu
      • Annotations are not visible in Documents while working with a third-party app
      • Restore accidentally deleted files
      • VPN-related issues
      • Wi-Fi Transfer issues
      • Can't access a password protected app
      • Email can’t be sent
      • The app occupies too much space
      • Subscription issues
      • Battery usage and background activity of the app
      • Music skips while playing
    • Billing & Subscription
      • Upgrade to Documents Plus
      • How to cancel the free trial for Documents Plus
      • How to check and manage your subscription status
      • Refund processes in Documents
    • Privacy & Data
      • Documents privacy FAQ
    • Contact us
    Home Using Documents Synchronization Sync a folder with the 2-way sync

    Sync a folder with the 2-way sync

    With Documents, you can sync a folder from cloud storage using the smart 2-way sync. The files from a synced folder are available locally on your device so you can work with them when you’re offline. This way, you can sync the same folder on your iPhone and iPad, and Documents keeps files up to date between both your devices as well as cloud storage.

    Jump to:
    • Prerequisites
    • Sync a single folder
    • Sync multiple folders at once
    • How the 2-way sync works
    • Disable automatic sync
    • Sync folders manually
    • Deleting synced folders

    Prerequisites

    First, you need to connect to your cloud storage in Documents. Documents works with iCloud, Dropbox, Google Drive, Box, OneDrive, Office 365, Windows SMB, and any other storage which supports the WebDAV/FTP/SFTP protocol connection. If you can't find the storage of your choice among available options, please check its support website. If the storage supports WebDAV/FTP/ SFTP/SMB protocols, you can configure the connection and access it in Documents using the supported protocol.

        iPhone     iPad
        

    To connect to iCloud:

    1. Go to the system settings of your device.
    2. Tap your name and select iCloud.
    3. Enable the Documents toggle.

    To connect to another cloud storage:

    1. Launch Documents and tap the Plus button  .
    2. Tap Add Connectionand select one from the list.
    3. Follow the on-screen instructions to log in.

    To connect to iCloud:

    1. Go to the system settings of your device.
    2. Tap your name and select iCloud.
    3. Enable the Documents toggle.

    To connect to another cloud storage:

    1. Make sure your iPad is connected to the network.
    2. Launch Documents and tap the Plus button  .
    3. Tap,select the cloud storage to sync and provide your credentials.
    4. Tap Sign in.
    Note: You should connect to the same cloud storage on each of your devices.

    How to sync a single folder

        iPhone     iPad
        
    1. Launch Documents and open your cloud storage folder in the My Filessection.
    2. Navigate to the folder you'd like to sync and open it.
    3. Tap Sync at the top of the screen.
    4. Tap Sync This Folder, and the progress bar will appear on the folder icon.
    1. Tap your cloud storage account on the sidebar (e.g. your Dropbox account).
    2. Find the folder you wish to sync and tap ... More on it.
    3. Tap Sync.

    You can also sync a folder once you open it:

    1. Tap the needed cloud storage account to open it.
    2. Navigate to the folder you'd like to sync with and open it.
    3. Tap Sync  in the upper-right corner.
    4. Tap Sync This Folder, and the progress bar will appear on the folder icon.

    How to sync multiple folders at once

        iPhone     iPad
        
    1. Launch Documents and open your cloud storage folder in the My Filessection.
    2. Tap ... at the top right > Select.
    3. Select the desired folders and tap Sync at the bottom.
    Note: The Sync button becomes active if you select folders that haven't been synced yet.
    1. Tap your network account on the sidebar.
    2. Tap ... at the top right > Select.
    3. Select the desired folders and tap Sync on the sidebar. 

    How the 2-way sync works

    Once the sync is complete, the full copy of the synced folder is available in the Synced folders tab or folder in the My Filessection in Documents on your iPad or iPhone. All new files and modifications within the synced folder automatically sync with the cloud storage server and vice versa. The automatic sync is enabled in Documents settings by default.

    Note: Your data syncs automatically when the following conditions are met:

    • Your device is connected to the network.
    • Documents is running.
    • The automatic sync is enabled in settings.

    If you work with files in a synced folder while you're offline, changes will sync once you're online, and Documents is launched.

    How to disable automatic sync

    By default, Documents syncs changes automatically once you connect to Wi-Fi. If you want to sync your edits manually, you can disable automatic sync:

    1. In Documents, open Settings.
    2. Tap Clouds & Connections.
    3. Under Automatic Sync, tick Disabled.

    If you want to stop syncing particular folders, follow these steps:

    1. In the My Files section of Documents, tap Synced folders.
    2. Tap ... at the top right > Select.
    3. Choose the needed folders.
    4. Tap Pause Sync.

    How to sync folders manually

    After disabling automatic sync, you can sync folders manually. Just tap Synced folders, open the needed folder and pull down from the top of the screen to sync it.

    There are two other ways to sync folders manually:

    • Open Synced folders > tap ... at the top right > Select> select the folder > tap Resume Sync.
    • Tap Synced folders > tap More on a folder > select Sync Now.

    Deleting synced folders

    When you sync folders that contain subfolders, your file structure looks like this: Documents/My Files/Synced folders/The folder you synced/Subfolders or files.

    • If you delete subfolders or files which are located in the folder you synced, those subfolders or files will be removed from the Documents and from the cloud storage.
    • If you delete the folder you synced at the root level of Synced folders, the local copy of the folder will be deleted from Documents, but the folder in the cloud will be left unchanged.
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